Inclusion Champion
ADVOCATES OF DIVERSITY
Another essential disruptor to help support DEI goals and further improvement in a performance management platform is an inclusion champion. An Inclusion Champion or Champions is a dedicated group of employees that are trained on how to be inclusion stewards. These employees:
drive fairness and equity in the process by identifying and challenging unconscious and explicit biases during performance management process - lead to a more inclusive outcome
function as a neutral third-party to bring awareness to bias
ask the hard questions and productively challenge team members during calibration sessions (performance & promotions)
become a “bias interrupter”
To get an Inclusion Champion set-up within a workplace environment takes about 46-60 days & requires:
an employee to step into the role of Inclusion Champion
resources (internal or external) to train stakeholders
this includes program guardrails and resource tools
an actively engaged leader
at the starting point (as soon as a senior leader in on board, preferably CEO) - it is important to aid them with a guide on what they need
think about the philosophy that underpins performance management/culture
POTENTIAL CHALLENGES & BARRIERS TO SUCCESS
Because any type of change can be hard, we have anticipated potential barriers you might face when implementing this disruptor.
BUY-IN
in order to make impactful change in an organization, it takes buy-in from employees at the very top to new employees
leadership buy-in is essential
employees must be committed to spend time
PROPER EDUCATION & TRAINING
it’s important that everyone is equipped with the knowledge, support and understanding they need in order to do well within their DEI role in the organization. Essential training and education includes:
training for the Inclusion Champion Role
educate teams prior to performance calibration
information sessions with inclusion champions and leaders of the groups to orient all toward the role of Inclusion Champion
COMPANY PILOT :: APPLIED EXAMPLE
Blueprint Medicines participated in piloting a DE&I Inclusion Champion. They started by selecting 2 departments that were more active with DE&I work. The Inclusion Champion was self-selected and their appointment was supported as they were already very active in DE&I committee.
In order to support the rollout of an Inclusion Champion, Blueprint engaged an outside consultant that was solely dedicated to DE&I. This outside consultant aided in equipping Blueprint employees with the skills needed to look for bias, how to frame questions, active listening, how to respectively stop a conversation and what kind of questions to ask.
Blueprint Medicines found great success with the piloting of 2 departments. They found that an Inclusion Champion aided in challenging bias and cultivating difficult progressive conversations. The takeaways of the implementation of an Inclusion Champion can be found below.